Stuck in a Career Rut? Allow us to point you in the "Wright" Career Direction

Case Study: How Coaching Works

(It’s heartwarming when a client can write his own case study showcasing our work together. In negotiating his benefit package, he ended up with a $22,000 salary increase. This is the client referenced in parts of this blog post – Ask for What You Are Worth).

This client was referred to me by a former client. He was preparing to leave one level of government to another.

After we had finished our coaching work together, he volunteered to give me a testimonial. I asked if he could reflect on what it was like working with me, and then send it in his own words.

Here’s what I received. Instead of re-writing it, I have kept it in point form to maintain its originality:

Before Application:

  • I reached out to Daisy this past July for some interview and resume help
  • She responded promptly regarding how the process worked
  • I sent her my resume and job posting as reference
  • She prepared some introductory questions for me to review
  • We set up time for a quick conversation on the phone regarding her services and the potential role

During our initial call, we:

  • Reviewed my resume at a high level
  • Reviewed the job posting in detail
  • Daisy recommended some options to best tailor my resume to the job posting in order to increase the probability of being selected
  • We decided to reconnect if I was invited to an interview

Before Interview:

  • A little over a month after I applied for the role, I was invited for the first round of interviews
  • To prepare for the interview, I reached out to Daisy for some coaching sessions
  • She sent me sample behavioural questions to review. Many of these questions were based on the job posting

 Session 1 (telephone conversation)

  • We identified my challenges and obstacles, and reviewed potential options to overcome them
  • We discussed some approaches to answering key behavioural questions
  • I read a few of my responses to Daisy, and she would suggest ways to improve delivery and timing
  • We strategized on key language and tone to use/emphasize in my responses, significant story lines based on my experience that linked to the job posting
  • Before wrapping up the call, we put a plan in place to prepare for the mock interview in Session 2 which was to take place the night before the first interview

Session 2 (Mock Interview)

  • Began the coaching session with generic questions, practiced responses, tweaked delivery with emphasis on being both concise and informative
  • Reviewed situational/behavioral and scenario-based questions and how best to pivot and address follow up questions
  • Discussed the appropriate length of responses to key questions

Morning of the First Interview:

  • I received a quick pep talk from Daisy on key speaking points and reassurance that I was ready “tell my stories”.

Before Second Interview

  • I was invited to the second round of interviews
  • Daisy provided some additional guidance for the second interview including discussing:
    • General fit for the role
    • Experience dealing with key stakeholders
    • Consensus building

Received Job Offer

Before formally accepting the offer, we discussed negotiation strategies:

  • How to make a case for more money. (I was a bit worried that if I raised the money issue, the offer could be withdrawn. Daisy assured me, as long as I wasn’t being unreasonable, I didn’t have to worry about anything).
  • We discussed benefits and options to include in the offer.
  • I went into the negotiation conversation feeling more confident. The deal was sealed.

Verdict – What it was like working with Daisy:

Daisy is a consummate professional who knows her stuff. She is easy to talk to, patient and honest. I would recommend her in any, and every professional development scenario. For me, she was the difference.

My own words:

Coaching works. It’s a collaboration. The client is the expert, and the coach offers support and guidance to help the client affirm confidently what they already know.

About 

I am Daisy Wright, an award winning certified career management and interview coach, author, and certified resume strategist. I collaborate with executives, managers, and mid-career professionals in all aspects of their career and job search to help them get hired FASTER! I am the Founder and Chief Encouragement Officer of The Wright Career Solution and quite passionate about diversity and inclusion and women's issues.

Website: www.thewrightcareer.com
LinkedIn: http://www.linkedin.com/in/daisywright
Twitter: @CareerTips2Go

About Daisy

I am Daisy Wright, an award winning certified career management and interview coach, author, and certified resume strategist. I collaborate with executives, managers, and mid-career professionals in all aspects of their career and job search to help them get hired FASTER! I am the Founder and Chief Encouragement Officer of The Wright Career Solution and quite passionate about diversity and inclusion and women's issues.

Website: www.thewrightcareer.com
LinkedIn: http://www.linkedin.com/in/daisywright
Twitter: @CareerTips2Go