Resume Writing and Career Services for Aspiring Managers, Managers, and Emerging Executives

Are You Among LinkedIn’s 1%?

LinkedIn 1 Percent Are You Among LinkedIn’s 1%?Last week I received a personalized congratulatory email from LinkedIn’s Senior Vice President of User Experience that said “You have one of the top 1% most viewed LinkedIn Profiles for 2012”. LinkedIn now has 200 million users, so by the time I worked out the math (1 in 2,000,000), the message didn’t have as much meaning, unless I was going to assess and quantify how many connections or clients I received as a result of these views.

Anyway, for it was worth, I googled the sender’s name to make sure it was legitimate, then tweeted the news. What algorithm LinkedIn used to arrive at this percentage is anyone’s guess, but it has certainly garnered a lot of discussion among some of my career practitioner colleagues – from humour to an attitude of ‘What will they come with next?

While we ponder this, however, I am reminded of the many job seekers who are not aware of, or are still not taking advantage of LinkedIn as a job search and networking tool. One woman called me aside at church the other day and said, “Someone sent me an invitation to join LinkedIn. I don’t understand what it is, but I know you would, so I joined, and now am asking you to explain.”  I gave her a brief description of LinkedIn and told her it is often referred to as ‘having one’s resume on steroids’ so she is to make sure she completes her profile.

It might be presumptuous to say that LinkedIn is fast becoming somewhat of a ‘recruiter of choice’ for some employers, but many of them are using LinkedIn to conduct ‘stealth hiring’. This is where they quietly target, recruit, interview and hire employees without advertising job vacancies. They are able to view profiles, see who is connected to whom, what skills and expertise they have, and reach out to them even when these individuals are not looking for job opportunities. On the flip side, they can view profiles and if they are incomplete or do not have the right keywords to appeal to them, they can disqualify them right there.

So, whether or not you are among LinkedIn’s 1%, 5% or 10% most viewed profiles, here are six quick tips that could bring your profile up to speed and have you on the radar of potential employers:

  1. Complete your profile. This means writing an attention-getting summary and adding skills that will show up in searches and help to attract recruiters and hiring managers.
  2. Upload a professional head-shot. First impressions count, even for your profile, so replace that ‘egg head’ blank square with a professional photo if you want to impress a recruiter or hiring manager, or connect with someone.
  3. Customize your LinkedIn invitation. People are more apt to connect with you if you put a bit of effort into crafting a customized invitation. Let them feel special! Remind them where you met or how you are connected.
  4. Join industry and professional groups. LinkedIn allows you to join up to 50 groups, so search for groups by industry, alumni, former companies and career or job search groups, and join them. Once you have joined, PARTICIPATE!
  5. Follow your target companies. During your research you would’ve identified companies with which you would like to work. Monitor their company pages to learn more about them, their products and services, as well as who has recently been hired.
  6. Ask and Answer Questions. LinkedIn is made up of a community of learners, so don’t be afraid to showcase your expertise by answering questions posed by other users or to pose questions of your own.

While this article primarily pertains to job seekers, entrepreneurs and solopreneurs should harness the power of LinkedIn to build relationships and visibility, and increase business opportunities.

Let us know how you are using LinkedIn and if you have been counted among their most viewed profile.

LinkedIn Endorsements: Fad, Foe or Friend?

LinkedIn 2 LinkedIn Endorsements: Fad, Foe or Friend?If you are active on LinkedIn you may have started receiving endorsements from some of your connections. I have, and must say that when they started arriving in my Inbox I thought spam hackers had infiltrated the accounts of some of the people in my network and were sporadically sending out these messages. I became a bit more curious when I noticed endorsements were coming from some individuals with whom I had very little, if any, interactions. Don’t get me wrong; I appreciate all I have received so far, but because I wasn’t aware that such a feature exists, I was sceptical. It wasn’t until I saw several posts on a discussion board and visited the LinkedIn blog that I realized the emails were legitimate.

LinkedIn Endorsement is a feature that allows your contacts to click a button and recognize and validate skills and expertise that you have on your profile. They can also add skills and expertise that they know you have but ones you may not have listed. In fact, in a word or phrase, a LinkedIn endorsement could help to answer the age old question, “What are you good at?” The feature also allows you to pay-it-forward by endorsing the expertise of people in your network who you know quite well or by reciprocating the favour of those who have endorsed you. Having said that, is this LinkedIn Endorsement feature a fad, a foe or a friend?

Fad. From much of what I have read, some people have characterized it as a fad – a trend that will pass. One individual curtly said, “This too shall pass”, referring to Twitter‘s #FollowFriday and Facebook‘s ‘Likes’. A comment on Inquirer.net states, “As the feature stands, it’s really just eye-candy for Linkedin, perhaps catching the attention of an employer but quickly fading away under detailed scrutiny.” One colleague commented that, “This whole endorsements thing is kinda brainless…silly and devoid of meaning.” Digital marketer, Eric Whittlake, portends that the value of LinkedIn as a business network will decrease while traffic to the site and potential advertising will increase. And, blogger Garrett Heath, said, “The Endorsement feature cheapens some of these accomplishments and turns a candidate’s profile/resume effectively into a “Like” contest.”

Foe. Although this could be more perception than reality, somewhere down the road, recruiters and hiring managers could be tempted to look at the number of endorsements one has and eliminate some otherwise talented people from the competition because they do not have many endorsements. This is not too far-fetched as there were discussions in the blogosphere and on job boards several months ago about some employers using one’s Klout score (or number of Twitter followers, for that matter), to determine how much clout (influence) one has and which applicants should be short-listed for interviews. Endorsements could also impact the LinkedIn’s Recommendations feature since it is easier to click on a skills button than to write a recommendation. And, in some circles, endorsements could be viewed as a “You scratch my back, I’ll scratch yours” strategy, which could be frowned on and diminish its effectiveness.

Friend. The upside to the act of endorsements is that it could be perceived as a 360° validation of your expertise. Not only are you saying you are ‘the best thing since sliced bread’ but people who are familiar with you and your work also agrees with you. These endorsements add value and credibility and back up your claim of having those skills and expertise. An endorsement could also be mutually beneficial as you can return the favour of the endorser and thereby capitalize on each other’s network. If done correctly, endorsements could enhance the value of the recommendations you already have.

It’s obvious that the feature has friends and foes. From my perspective, however, the jury is still out. First, the feature is only a month old (up to the time of this post); second, I am still not sure how to use it effectively. For example, when I thought I was accepting endorsements, I ended up clicking on the “Endorse All 4″ button that popped up without clearly looking at who I was endorsing. There will be many more discussions about the value of endorsements, and when that happens we can all determine if a LinkedIn Endorsement is a fad, a foe or a friend. Leave your comments or your discoveries in the “Speak Your Mind” section below.

Additional reading:

The Pros and Cons of Endorsements

How LinkedIn Skills Endorsement Impact Your Job Search

Endorsement Feature Degrades LinkedIn as a Professional Network

 

24 Career Professionals to Follow on Pinterest (at Career Coaches Corner)

Pinterest Infographic 1024x532 24 Career Professionals to Follow on Pinterest (at Career Coaches Corner)

There are currently 24 career professionals to follow on Pinterest if you are a job seeker or career changer!

Pinterest, when it blasted on the scene a couple of years ago, was considered one of the fastest growing social networks around, though not for the job search. At its heights in February 2012, I wrote a blog post asking the question What’s All the Hype About Pinterest?

Well, the dust has settled, and Pinterest still remains a very popular site. Its visually-pleasing structure allows users to create their own “virtual pinboards” or follow people with common interests. Not many people, however, thought it could be a useful job search tool, except probably for people in creative fields such as communication, marketing and advertising, where its relevance is easily seen.

Pinterest can be a useful resource for job seekers, and one little known pinboard that job seekers might be overlooking is Career Coaches Corner. Created by my colleague Maureen McCann, it now has 24 career professionals who consistently curate career, job search, recruiting and HR information for job seekers, career coaches, professional resume writers and others to use as a resource. Curated information appears mostly as “Infographics” giving a quick synopsis of a topic instead of having to read through a lot of text. Sometimes, below each pin the contributor may add his or her own personal take on the pin. It’s not all about the job search. There are motivational pins to inspire you when the going gets rough or others that show the personal side of each contributor. And the list is:

Adrienne Tom:  Certified Professional Resume Writer and Employment Interview Professional driving the discovery of what sets job seekers apart. Mom, wine lover, book enthusiast.

Alison Doyle:  Job search and employment expert for About.com. Twitter:  @AlisonDoyle

Best Fit Forward:  Curiouser and curiouser about many things. Writer. Career Coach. Storyteller. Making a job out of helping other people find work. How can I help you find your career voice and get heard?

Bridget Weide Brooks:  Editor of Resume Writers Digest, a trade publication supporting professional resume writers & career industry pros. Founder of BeAResumeWriter.com. Twitter: @RWDigest

Daisy Wright (Yours truly):  Certified Career Coach & Resume Strategist || Writer || Author || Connector || Sports Junkie || Cat Lover || Passionate about helping professionals and newcomers to Canada tell their stories and get hired! Twitter: @CareerTips2Go

Dawn Bugni:  Master Resume Writer, Certified Professional Resume Writer; BS-Business Management, former recruiter, more than 25 years in corporate positions. Animal lover. Twitter: @Dawn Bugni

Dawn Rasmussen:  As the chief resume designer at Portland, Ore.-based Pathfinder Writing and Career Services, I work with clients from across the United States and Canada and from all career levels.

Dorlee M: Social Work Career Development Blogger (MBA) (MSW) interested in a wide variety of topics including career advice, psychology, business & more. Twitter: @DorleeM

D J. Hornsby:  Certified Zentangle Teacher. Social Media Disciple. Sunshine. Twitter: @djhornsby

Gayle Howard:  I am a professional resume writer, author and blogger. I love words, respect their power and I’m passionate about using language that evokes an immediate and positive reaction from employers. Twitter:  @GayleHoward

Hannah Morgan: Career Sherpa: Guide for lifetime career navigation. Sharing information, holding accountable, better world. Social job search | Reputation Management | Strategiest. Twitter: @HannahMorgan

Inside Jobs:  Inside Jobs gives you the power to shape a confident future. Discover what you want to become and find the education path to make it happen at InsideJobs.com. Twitter: @InsideJobs

Jacqui Barrett-Poindexter:  As chief career writer and partner (owner) with CareerTrend.net, I write resumes that influence; compelling dossiers that are both content- and story-driven and elegantly designed. Twitter: @Valueintowords

Jan Melnik:  I am among those fortunate enough to say I absolutely love my work! And as a job-search strategist and coach/resume writer for 20+ years now, I have been helping clients at all levels. Twitter: @JanMelnik

Lisa Taylor:  Passionate about careers and life stories. Loves solving hard problems, learning new perspectives and starting new projects. Founder of challengefactory.ca

Maureen McCann (Creator of Career Coaches Corner): Award-winning resume writer | Executive career coach | Advocate and Champion for the unhappy worker | Skiier | Sailor | Runner | Dreamer | Kook (newbie surfer) | Adventure seeker. Twitter: @MyPromotion

Mike Brown:  Strategy, innovation, creativity, & social media ideas at Brainzooming.com. Twitter: @brainzooming

Miriam Salpeter:  Job search and social media coach, resume writer & author of Social Networking for Career Success. Empowering successful job seekers & entrepreneurs. Twitter: @Keppie_Careers

Ms Resume Help:  I’m Holly Bunn- Ms Resume Help. I look forward to providing you the best resume tips, job resources, and events to help you GET HIRED! Follow me today! Twitter: @MsResumeHelp

Paul Copcutt:  Personal Brand Architect, love inspiring people to bring more of who they are to work. Have a little fun, add to knowledge base and stop once in a while. Twitter: @PaulCopcutt

Rosa Vargas:  Rosa Elizabeth Vargas credentialed resume writer with four of the career industry’s Top Resume Writing Certifications. Nominated for Best Executive Resume and Best Creative Resume TORI awards. Twitter: @resumeservice

Sarah Nelson:  Innovative, optimistic and energetic people enthusiast; passion for creativity, lifelong learning, adventure and global thinking. Twitter: @SarahNelson71

The Strategic Recruiter: AIRS Alumni, Recruiter, Researcher committed to improving the Candidate Experience ~ Identifying top talent for Fortune 500 companies is a skill and a thrill ~ Tweets as @talentgenie [Jobs ~ Career]

Walter Akana:  I am a career / life strategist, who brings a unique blend of training and experience in coaching, personal branding, and online identity to guide mid-career clients who are hungry for change. Twitter: @WalterAkana

Bookmark Career Coaches Corner on Pinterest as pins are added to the board fairly often. Or connect with any or all of the contributors. You just never know who might be able to help you move your career forward.

To your success,

Social Media: The New Job Search Frontier

Social Media Band Wagon DW1 300x242 Social Media: The New Job Search FrontierRecently I did some presentations and a webinar on social media for my clients and a couple of community organizations, including the Kiwanis Club of Brampton.  These presentations offered simple strategies to build a LinkedIn Profile, how job seekers can use social media to market themselves to employers, and how professionals and entrepreneurs can benefit from having an online presence.

Many people are nervous at the mere mention of social media. They are afraid people might misuse their information; they want to guard their privacy, or they are just plain overwhelmed with so many of these tools from which to choose. One webinar participant wrote me to say, “I am scared of a free service that takes my data to make money and promises not to share my information.” She then asked if I thought she was paranoid. Privacy is a legitimate concern, of course, especially since we know, or have heard of many online horror stories, but one does not have to become paranoid.

At one point, I was hesitant to use Facebook, for example. Although I have had an account since 2008, I did not start actively using it until 2010, when I began to see additional benefits other than getting updates from my nieces and nephews. So, social media is scary, and it might look like a time-waster sometimes, but is that enough not to test the waters? From a job seeker’s perspective, is it worth missing out on potential job opportunities, or connecting with a couple of influential decision makers? Wouldn’t it be nice to address someone by name at one of your target companies instead of “Dear Sir/Madam”?

There are many advantages to using social media. During a LinkedIn conference in Toronto last week, the keynoter said, “If you have hired more than 10 people through LinkedIn, stand.” Over 600 HR professionals and recruiters stood up. In other sessions, presenters spoke about how companies can build their employer brands on LinkedIn by reaching out and engaging potential employees through Career Hub Pages and Groups. The overall message from my perspective as a career coach is that job seekers need a LinkedIn presence, for starters.

I also learned that Canada is the 5th largest country on LinkedIn, and that IBM is one of the most active companies on LinkedIn, with over 280,000 employees and 650,000 followers. Want to join IBM? There are lots of people with whom you could connect!

Here’s a summary of some major social media tools:

  • LinkedIn – known as the number one social media tool for business, it has over 150 million members. Not only can profiles be created, but resumes can be uploaded, and by following Company Pages, one is able to keep track of new hires, promotions and the overall health of specific companies.
  • Twitter – a free micro-blogging platform that sends short messages using 140 characters. Recruiters, employers and HR professionals are quite active on Twitter and quite often use it to announce  job vacancies.
  • Facebook – permits businesses to establish a presence and allows people to “Like” and follow those businesses.
  • Pinterest – a content sharing service that allows members to “pin” images, videos and other objects to pinboards. At first glance, one may wonder how effective this is as a job search tool, and the jury is still out on this. However, if you are the creative/artistic type, you can certainly market yourself or your business with it, so, join Pinterest and ‘get ‘Pinspired’!
  •  Google+ – another content sharing service, with an added feature called ‘Hangouts’. It’s a new video service where one can hold meetings, arrange study sessions, family meetings, or social gatherings with up to 10 people. Some companies have already started to conduct interviews with Hangouts.
  • About.me – serves like a parking garage for your online presence. It is a personal page that points people to everything you do around the web. It can be useful as a link in an email instead of uploading your resume and your other documents.

I believe the new job search or business frontier is through social media, and job seekers and entrepreneurs need to leverage its use. None of us can afford to be left out, especially as online interactions are becoming as meaningful as in real life. Does this mean social media is the ‘be all’ of your job search or business? No! What it does is help you build relationships, engage in conversations, and demonstrate your expertise. This will (over time), lead to opportunities, value and profitability.

Still scared? It’s time to jump on the social media bandwagon. Experiment and see which ones resonate with you, because these tools have become major players in how we conduct a job search, how and where we do business, what we purchase, and who we connect with.

Comment below and let me know your thoughts.

Modern Ways to Job Search

202380576974941579 x7bT4Gzj c Modern Ways to Job Search

 

Social media is enabling job seekers to market themselves creatively to employers, and the image above highlights some of the tools they are using. Of course, Twitter, LinkedIn and Facebook take centre stage. With so many tools, one is left to wonder if the days of the paper resume are really numbered, or as it’s often touted, if “the resume is dead!”  As seen on the image, one-third of human resources managers predict that traditional resumes will be replaced with social/business networking sites.

With respect to networking, although the term generally conjures up images of forced smiles and awkward conversations, it is well-known that more than 80% of job opportunities are found in this manner. Therefore, the onus is on job seekers to learn effective networking skills to improve their chances of job search success.

A blog is a non-intrusive way to get employers interested in your brand without even applying for a job”, says one statement in the image.  This is a message I constantly sell to job seekers, including a group of communications, advertising and marketing professionals I spoke with recently. Use a bit of creativity, start your own blog or contribute to other blogs to stand out from the crowd and grab the attention of potential employers.

While job seekers should embrace these modern job search tools, they also need to be cautious. Using these tools to bash one’s boss or to post inappropriate comments or images online is a breach of social media etiquette.

 

What’s all the Hype about Pinterest?

Pinterest Mine 1024x561 Whats all the Hype about Pinterest?

Last year, it was Google+, now it’s Pinterest! Social media is exploding at an alarming pace that it’s becoming quite difficult to keep up. At the same time, as a career coach, I have to know what tools are available so I can guide my job-seeking/career transition clients accordingly.

With that, and as an early adapter, I jumped on the Pinterest bandwagon and requested an invitation. A couple days later my request was granted and I created an account, curated my websites, then decided to explore the tool in more depth. It has visual appeal, for sure, is great for graphic content and creative job seekers could find ways to build their resumes. As a matter of fact, I found one resume I thought was unique and pinned it to my board.  So, since my foray into the tool two weeks ago, here’s what I found:

  • It is a virtual Pinboard that “lets you organize and share all the beautiful things you find on the web. People use pinboards to plan their weddings, decorate their homes, and organize their favorite recipes”, and may I dare say, create somewhat of a resume.
  • It drives more referral traffic than Google Plus, LinkedIn and YouTube combined. Shareaolic Report. If it drives more traffic than LinkedIn, should job seekers be playing in that space?
  • Techcrunch reported that it had 11.7 million unique visitors, faster than any other standalone in history. It was also named by Techcrunch as the fastest startup in 2011. How many of those visitors were recruiters and hiring managers?
  • Their goal is to “connect everyone in the world through the ‘things’ they find interesting.” A bold goal!

In a couple of days I will be speaking to a group of communications, advertising and marketing professionals, and with such a creative bunch, you bet Pinterest will be a part of the discussion!

Can job seekers use this tool to maximize their job search? What are your thoughts?

By the way, if you wish to come along for the ride, you can click here to follow me on Pinterest.

 

Related posts: Can Pinterest Help Your Job Search?.

10 Résumé Buzzwords to Avoid in 2012

Resume iStock 000015851364Small 300x300 10 Résumé Buzzwords to Avoid in 2012Hear ye, Hear ye! This is hot off the Press! LinkedIn has just released its list of most overused professional buzzwords for 2011. They did this after analyzing 135 million professional profiles on their website. Some of these same words were on the list in 2010, and have resurfaced. Check your résumé or LinkedIn profile to see if you are guilty of using any or all of these:

1.      Creative

2.      Organizational

3.      Effective

4.      Extensive experience

5.      Track record

6.      Motivated

7.      Innovative

8.      Problem solving

9.      Communication skills

10.    Dynamic

As much as we might want to eliminate or reduce the use of these words and phrases, employers tend to lag behind with the use of clichés. Their job postings still include many of these words. Their applicant tracking system still contains these words and phrases, yet if the words are not incorporated in a candidate’s résumé, the résumé does not stand much of a chance of being seen by the human eye.

One way to overcome or minimize the use of these words is to give examples or tell stories of:

  • how you were creative
  • what problems you solved
  • what really got you motivated, and
  • how many years of experience you have.

By using this method, the hiring manager or decision-maker can easily see your potential value.

As with everything else, your decision to include or exclude these words requires a delicate balance. The fact is, there are going to be times when using the ‘word or phrase’ is your only option!

 

Source: LinkedIn’s Most Overused Buzzwords for 2011

 

3 Basic Tips to Boost Your LinkedIn IQ

LinkedIn blank avatar 3 Basic Tips to Boost Your LinkedIn IQ

LinkedIn images 3 Basic Tips to Boost Your LinkedIn IQ

Are you just getting started on LinkedIn? Are you someone with a LinkedIn account but an incomplete profile? Set aside some time today to work on your LinkedIn profile. “Why?”, you ask. LinkedIn has been described as your “Résumé on Steroids”. This means your profile is available online 24 hours per day, 7 days per week, 365 days per year. In addition, more than 85 percent of hiring managers use it to find candidates. With the potential for so much exposure, you should familiarize yourself with some LinkedIn basics.

  • First, replace the blank avatar in your profile with a professional headshot. People are more inclined to accept an invitation when they can see a face. If, for some reason, you don’t want to use a photograph, use an image that is closely aligned with your profession or your personality.
  • Second, customize your LinkedIn invitation. Do not use the generic, “I’d like to add you to my professional network” invitation that LinkedIn offers. Create a short personal message such as “I was reviewing my professional network on LinkedIn and realize you are not yet on my list. Please accept my invitation to connect.”
  • Third, create a Personal LinkedIn URL. When you first created your profile, LinkedIn automatically assigned you a profile URL that included letters and numbers. Change this URL to include your name. For e.g., my LinkedIn URL is www.linkedin.com/in/daisywright.

According to LinkedIn, members with complete profiles are 40 times more likely to receive career opportunities. Put yourself in a position for new career opportunities. Begin working on your LinkedIn profile, and have a great Monday.

Google+…What is This?

Google+ 2 300x257 Google+...What is This?

Two weeks ago I had the pleasure of speaking with 30+ Internationally Trained Engineers at Humber College about marketing themselves to employers. After I had touched briefly on the Big 3 social networking platforms – LinkedIn, Twitter and Facebook – I introduced Google+. “Google what?” they asked. If you haven’t heard of it yet, Google+ is the new kid on the social networking block that arrived on the scene in June. Think of it as a blend of LinkedIn, Facebook and Twitter.

Now, you may already be suffering from social media fatigue and do not want to hear about another one. However, Google+ is worth exploring. Why? Recruiters and hiring managers are there. Some are already using the Hangout feature to conduct interviews and meetings. Career coaches, resume writers, HR and public relations professionals, and marketing and communication experts are using this same feature to network with each other.

If you are an early adopter, you have a chance to follow these professionals and get to know who the other players in their circles are, who they are connected to and who are connected to them. You will have an opportunity to network with other users who, as they get to know you, may be able to help you in your job search or career transition. Remember, networking is key!

Speaking of early adopters, blogger/author/speaker, Chris Brogan is writing a book on Google+. Imagine that, and the platform is not yet 3 months old. As a job seeker or career changer, you need to be acquainted with all these social networking tools, and they are basically free. Explore and see which one aligns best with your interest and goals, then dive in. As the saying goes, “The early bird catches the worm.” You need to be leading the pack ahead of your competitors.

Years ago when blogs weren’t that fashionable, I suggested to a colleague that she creates a blog to showcase her expertise and distinguish herself as a communications specialist. Of course, it was the intent that someone would notice her extraordinary writing capabilities and contact her. She told me that blogging was a fad that would soon wane! Well, the would-be fad is now main stream.

Don’t get left behind. You already know how difficult it is to find job opportunities through traditional means. The use of social media in your job search is critical. Whether or not you jump on the Google+ bandwagon, you owe it to yourself to find out what it’s all about. Here  is a link that explains the basics of Google+:  Introduction to Google+. Once you have reviewed it, post a comment to tell me your thoughts.

At the moment, you can only join Google+ by invitation, and I have been allotted 150 invitations.  If you would like to test-drive it, send me an email with ‘Google+’ in the subject line and I will send you an invitation. View my profile-in-the-making at http://gplus.to/careertips2go. Remember, like Facebook, Twitter and LinkedIn, Google+ is F.R.E.E.

LinkedIn & Twitter = Online Versions of a Rotary or Golf Club?

“Think of LinkedIn or Twitter as online versions of a Rotary Club or Golf Club”. So says a member of Toastmasters, and I agree!

According to the latest issue of Toastmaster, “Web 2.0 isn’t just for teenagers using Facebook or MySpace anymore….a growing number of businesspeople, including many Toastmasters, are using these new applications to run their small businesses more efficiently, network with peers, tack customer perception of their products or services online and promote their organization.”

Tomorrow am deliver a “Coaching-the-Coach” presentation to employment counsellors at a conference. Using Social Media (or Web 2.0 technology) as a job search tool will definitely be a big part of my delivery.